The privacy and security of every pokemon 55 member's personal data is our non-negotiable priority. This document clearly explains how we collect, use, store, and protect your information.
Pokemon 55 only collects data that is strictly necessary to deliver our services — nothing more. This "data minimisation" principle ensures your privacy is protected at all times.
All personal data of pokemon 55 members is stored on servers protected with AES-256 encryption, strict access controls, and 24/7 monitoring systems to prevent unauthorised access.
Pokemon 55 does not sell, rent, or trade members' personal data to any third party for marketing or commercial purposes without your explicit consent.
The pokemon 55 privacy policy is designed to be fully compliant with Malaysia's Personal Data Protection Act (PDPA) 2010, providing you with robust legal protection.
Every pokemon 55 member has the full right to access, amend, download, or request deletion of their personal data via the account panel or by contacting us directly.
In the event of any security incident affecting your data, pokemon 55 is committed to notifying you within 72 hours as required by international standards.
Pokemon 55 ("we", "our platform") is an operator of an online entertainment and betting platform operating under a valid licence. We are fully committed to protecting the privacy and personal data security of every individual who interacts with our platform, whether as a registered member, website visitor, or mobile app user.
This Privacy Policy ("Policy") describes pokemon 55's practices regarding the processing of personal data — including how we collect, store, use, share, and protect your information. It also outlines your rights as a data subject and how you may exercise those rights.
The pokemon 55 Privacy Policy is designed to comply with Malaysia's Personal Data Protection Act (PDPA) 2010 and international industry standards on data protection. By using the pokemon 55 platform, you consent to the processing of your data as described in this Policy.
We encourage you to read this Policy carefully. If you have any questions or concerns after doing so, the pokemon 55 privacy team is available to assist via email or 24/7 live chat.
Pokemon 55 collects various types of personal data depending on the nature of your interactions with our platform. The following are the categories of data we may collect:
| Data Category | Example Information | Requirements |
|---|---|---|
| Personal Identity | Full name, date of birth, MyKad/passport number, gender | Mandatory |
| Contact Information | Phone number, email address, residential address | Mandatory |
| Financial Information | Bank account number, TNG/GrabPay/Boost/DuitNow wallet details, transaction history | Mandatory |
| Identity Verification Data | MyKad copy, selfie, proof of address | Specific circumstances |
| Platform Usage Data | Betting history, games played, login times, account activity | Automatic |
| Device & Technical Data | IP address, device type, operating system, web browser, device ID | Automatic |
| Communication Data | Customer support conversation records, emails, feedback | Where applicable |
Pokemon 55 only collects data that is strictly necessary for the stated purposes. We do not collect sensitive information such as medical records, religious beliefs, or political views without your explicit consent and a solid legal justification.
Your personal data is collected by pokemon 55 through the following channels:
When you register a pokemon 55 account, complete your profile, make a deposit, request a withdrawal, contact customer support, respond to a satisfaction survey, or communicate with us through any channel — the information you provide is collected directly.
When you use the pokemon 55 platform — whether via the website or mobile app — our systems automatically record technical data such as your IP address, device type, pages visited, session duration, and usage patterns. This data is collected through cookies, web beacons, and similar tracking technologies.
Pokemon 55 may receive data from payment providers such as Touch 'n Go, DuitNow, GrabPay, Boost, ShopeePay, and FPX — limited to information necessary to verify and process your financial transactions. We may also receive data from identity verification service providers that assist us in meeting KYC (Know Your Customer) requirements.
In the course of conducting Due Diligence and meeting legal requirements, pokemon 55 may review publicly available information to verify identity or assess certain risks.
Pokemon 55 uses your personal data for lawful and transparent purposes, including the following:
Pokemon 55 does not sell or disclose your personal data to third parties for commercial purposes without your consent. However, there are certain situations where data sharing is necessary and legally permitted:
Every third party that receives data from pokemon 55 is bound by a strict data processing agreement, ensuring they use the data solely for the specified purpose and apply security measures equivalent to our own standards.
Pokemon 55 continually invests in the latest security technologies and procedures to protect our members' personal data. The technical and organisational security measures we employ include:
While pokemon 55 takes all reasonable measures to protect your data, it is important to note that no security system is 100% impenetrable. You are therefore also responsible for keeping your password and account login credentials secure.
Pokemon 55 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by Malaysian law. The following are our data retention guidelines:
Upon expiry of the relevant retention period, pokemon 55 will securely and irreversibly delete or anonymise your personal data.
As a pokemon 55 member and data subject under Malaysia's PDPA, you have the following important rights regarding your personal data:
You have the right to request a copy of the personal data we hold about you at pokemon 55. Data access requests will be processed within 21 working days.
If you find that any of your data at pokemon 55 is inaccurate or outdated, you have the right to request a correction. We will process such requests within 14 days.
You may request the deletion of your personal data from pokemon 55's systems, subject to our legal obligations to retain certain records.
You have the right to object to the processing of your data for direct marketing purposes or in certain circumstances involving our legitimate interests.
You may request your data in a machine-readable format (CSV/JSON) for transfer to another platform, for data collected on the basis of your consent.
You may withdraw consent for email or SMS marketing at any time via the "unsubscribe" link in pokemon 55 emails or through your account settings.
To exercise any of the above rights, contact the pokemon 55 Privacy Officer by email at privacy@pokemon55.ws or via our platform's live chat. Please include your full name and account number to help expedite the process. We do not charge a fee for initial requests; however, repeated or excessive requests may be subject to a reasonable administrative fee.
Pokemon 55 uses cookies and similar tracking technologies to enhance platform functionality, analyse usage, and deliver a better experience for you. The types of cookies we use are as follows:
| Cookie Types | Purpose | Duration | Deniable |
|---|---|---|---|
| Login, session security, core platform functions | Session / 30 days | No — required for the platform to function | |
| Understanding how users interact with the platform and measuring page performance | 2 years | Yes — via cookie settings | |
| Delivering advertisements and promotions relevant to your interests | 90 days | Yes — via cookie settings |
You can manage or delete cookies through your web browser settings. Please note that disabling essential cookies may affect the functionality of the pokemon 55 platform.
The pokemon 55 platform is an entertainment and wagering platform intended EXCLUSIVELY for individuals aged 18 and above. We do not knowingly collect any personal data from minors. Should we discover that a minor's data has been collected without our knowledge, it will be deleted immediately and the associated account will be closed. Parents or guardians with concerns about minors accessing or misusing the platform are advised to contact us promptly.
Pokemon 55 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in legislation, industry practices, or our platform's operations. When material amendments are made:
For any enquiries, concerns, or requests relating to your personal data at pokemon 55, please contact our Privacy Officer through the following channels:
If you are not satisfied with how pokemon 55 has handled your privacy concerns after contacting us, you have the right to file a complaint with the Department of Personal Data Protection Malaysia under the Ministry of Communications and Digital.
You now have a clear picture of pokemon 55's commitment to protecting your personal data. With full PDPA Malaysia compliance, multi-layered encryption, and complete data control in your hands — register with confidence and start enjoying Malaysia's premier platform.
By registering, you agree to our Terms & Conditions, Privacy Policy and Responsible Gaming Policy us. For ages 18 and above only.